Was my XM withdrawal rejected because of a bonus?

It can be. Withdrawing while bonus credit is active may remove the credit; withdrawing before the lot-volume requirement is met may forfeit profits attributable to the bonus. Always read the offer card before requesting a withdrawal.

Direct answer

Bonus-related withdrawal blocks fall into a small number of patterns. Each is documented in the live offer card before you opt in. The most efficient diagnosis is to open the offer card again and compare the rule against the withdrawal you tried.

Common bonus-withdrawal patterns

ScenarioWhat happenedWhat to do
Bonus credit active, you withdraw depositBonus credit may be removed proportionallyWait until volume rule is met, or accept the credit removal
Volume rule not yet metBonus profits are not yet withdrawable; deposit principal still isWithdraw deposit-equivalent to source method, leave profit until volume completes
Hedging-driven volumeHedged trades excluded from round-turn countTrade in directional positions to satisfy volume
Multiple-account bonus claimAll bonuses + bonus profits forfeitedOperate one verified bonus account only

How to avoid it

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FAQ

Was my XM withdrawal rejected because of a bonus?

It can be. Withdrawing while bonus credit is active may remove the credit; withdrawing before the lot-volume requirement is met may forfeit profits attributable to the bonus. Always read the offer card before requesting a withdrawal.

Can I appeal a bonus-related rejection?

Yes. Open a Members Area ticket; if the rule has been applied incorrectly, support reverses it.

Is rejection permanent?

No — once you understand the trigger, the next withdrawal can usually be structured to avoid it.

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