One government-issued photo ID (passport, national ID or driver’s licence) plus one proof of address less than 6 months old (utility bill, bank statement, government letter). Documents must show the same name and address used during signup.
Direct answer
XM’s KYC mirrors industry standard. Two documents, both in your name, one for identity and one for residency. The document quality drives most rejections, not the document type.
Acceptable documents
| Category | Acceptable | Not accepted |
|---|---|---|
| ID | Passport, national ID, driver’s licence | Health insurance card, library card, work badge |
| Address | Utility bill, bank statement, government tax letter | Mobile bill (not always), PO Box statement, friend’s document |
Document quality checklist
- All four corners visible.
- Full document not screenshot of digital portal.
- Issued within last 6 months for proof of address.
- Same exact name as registered on the XM account.
- High-resolution scan or photo without glare.
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FAQ
What documents do I need for XM verification?
One government-issued photo ID (passport, national ID or driver’s licence) plus one proof of address less than 6 months old (utility bill, bank statement, government letter). Documents must show the same name and address used during signup.
Can I use a digital bank statement?
Yes, if it shows the bank logo, your full name, address and the issue date. PDF downloads from internet banking are accepted.
Will my address be verified by post?
No. Verification is electronic; no postal mail is sent to the address.
Related XM guides
- How to Open an XM Account
- Can I withdraw from XM without account verification?
- I can’t withdraw from XM — what should I do?
- Why is my XM account frozen or suspended?
- XM $30 No Deposit Bonus Review